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    Plugin Service

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    Plugin Service

    A plug-in is a custom business logic that integrates with Microsoft Dynamics CRM to modify or extend the standard behavior of the platform. Plug-ins act as event handlers and are registered to execute on a particular event in CRM. Plugins are written in either C# or VB and can run either in synchronous or asynchronous mode.

    Some scenarios where you would write a plugin are:

    • You want to execute some business logic such as updating certain fields of a record or updating related records, etc. when you create or update a CRM record.
    • You want to call an external web service on certain events such as saving or updating a record.
    • You want to dynamically calculate the field values when any record is opened.
    • You want to automate processes such as sending e-mails to your customers on certain events in CRM.
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